harrah's north kansas city casino and hotel

This property, and Cherokee, are my favorite. I have now stayed at Harrah's locations in Cherokee, Vegas, Biloxi, Joliet, Tunica, and other Caesar's properties. The staff at this location make it truly great - everyone we encountered (security at the casino entrance, housekeeping, front desk, valet and bellmen) were kind, respectful, and eager to assist in any way possible. The Korner Grille offered a great variety of options and the food was very tasty. The beds are comfortable and the hotel staff are amazing. The hotel lobby is warm, inviting and wecoming - as are the rooms. They had just began holiday decorations and are doing a great job with it. The hotel common areas are clean and well-maintained, as well as beautiful. The rooms are very large and comfortable. This hotel offers a wide variety of entertainment, dining, and of course gaming. This was our first time at this location. I would only stay at harrahs if argosy hotel has no rooms available. I am a member of harrahs gm club and the staff in the gm club were great.

The Range for dinner was very good had a great waiter very friendly and excellent service. The buffet was horrible for breakfast food was cold and eggs were nasty. And they charge $10 plus tax for wifi which is crazy. Went to the casino and was playing blackjack and harrahs has some very rude dealers.The dealers acted like she hated her job no customer interaction and very short when asked a question. I asked why online it says non smoking king she said oh that is just an option. I arrived at the hotel at 7:45pm and went to check in and the girl at the desk was anything but friendly she was checking me in and said we have you in a queen smoking room I said no a non smoking room she said all we have left is smoking. Overall decent hotel I was somewhat upset because I booked my room online and clicked the box for non smoking and called hotel and told them I would be checking in around 8pm I was told no problm our room will be waiting for you.

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Harrah's north kansas city casino and hotel